Privacy Policy for EduLegit Services

Last Updated Date: May 11, 2024

Introduction

Welcome to EduLegit! We are committed to protecting the privacy and security of our users. This Privacy Policy outlines how System Technology Online Spain SL (“EduLegit”, “we”, “us”, or “our”), located at Calle Pintor Pérez Gil 2, b.46, 03540, Alicante, Spain, collects, uses, shares, and protects the information obtained from the users of our educational technology services.

EduLegit offers a platform designed to assist educators and educational institutions in enhancing the learning experience and maintaining academic integrity. Our services include various functionalities that monitor and analyze student activities during assignments and examinations to ensure compliance with academic standards.

This Privacy Policy applies to all information collected through our website (https://edulegit.com), our associated applications, and any related services (collectively, the “Services”). By using the Services, you agree to the collection, use, and sharing of your information as described in this policy.

If you have any questions or concerns about our privacy practices, please contact us at [email protected] or call us at 1(888)892-5809.

Please read this policy carefully to understand how we collect, use, disclose, and manage your information. We are dedicated to respecting your privacy and protecting your personal data in compliance with applicable privacy laws and regulations.

Scope and Consent:

This Privacy Policy applies to information that we collect about you when you use our Services. By accessing or using our Services, you consent to the collection, transfer, processing, storage, disclosure, and other uses described in this Privacy Policy. If you do not agree with the terms of this policy, we kindly ask you not to use our Services.

Updates and Changes:

We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will provide notice of such changes by updating the date at the top of this Privacy Policy and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to periodically review this page for the latest information on our privacy practices.

Thank you for trusting EduLegit with your educational needs and personal information. We are committed to providing you with services that not only enhance your educational experience but also protect your privacy and personal data.

Information Collection

At EduLegit, we collect various types of information to provide and enhance our Services tailored to meet the educational needs and ensure the integrity of academic environments. Here’s how we collect and what types of information we gather:

Types of Information Collected:

1. Personal Information:
   • Identifiable Information: This includes information that can be directly associated with you, such as your name, email address, and contact details. We collect this information when you register on our platform, subscribe to our newsletter, or interact with our customer support.
   • Academic Information: We gather information related to your educational background, including the institution you are affiliated with, course details, and your role (student or educator).
2. Sensitive Data:
   • Screen Recordings: We capture your screen activities during exams and assignments to monitor academic integrity.
   • Webcam Footage: Video recordings are taken to verify identity and ensure that the tasks are being completed by the registered user without any unauthorized assistance.
   • Microphone Audio: Audio is recorded to detect any sounds or voices that might indicate potential breaches of integrity during exams.
   • Eye Movements: We track where you are looking during an exam to ensure focus on the exam materials and prevent looking at unauthorized materials.
   • Keystroke Logging: We collect information on your typing patterns to analyze typing speed and detect inconsistencies that may suggest plagiarism.
3. Automatically Collected Information:
   • Usage Data: Information about how you access and use our Services, including movement around the platform, features used, and pages visited.
   • Technical Data: This includes your IP address, browser type, internet service provider, device information (such as device ID and operating system), and other technology identifiers.
   • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to gather data about your interactions with our Services, which helps us improve user experience and personalize our offerings.

Methods of Data Collection:

• Direct Input from Users: Most of the personal and academic data are provided by you directly when you create an account, update your profile, or interact with our services.
• Automated Technologies: During your interaction with our Services, we automatically collect usage and technical data through cookies, log files, web beacons, tags, and scripts.

By using our Services, you consent to the collection of this detailed information. We use this data to facilitate your access to our Services, enhance your user experience, and ensure compliance with our academic integrity protocols.

Use of Information

The information we collect is essential for providing a robust educational platform and ensuring the academic integrity of the assignments and examinations conducted through our Services. Here are the specific purposes for which we use the information collected:

1. To Provide and Manage Services:
   • Service Operation: We use your information to operate, maintain, and provide the features and functionality of EduLegit, including but not limited to hosting and backend infrastructure, personalized settings, and direct communications with you.
   • Customer Support: Information helps us respond effectively to your inquiries and support needs.
   • Account Management: We use personal and academic information to manage user accounts, including registration, troubleshooting, and administration.
2. To Improve and Personalize User Experience:
   • Enhancements: We analyze user behavior and feedback to improve our Services, interface, and resources.
   • Personalization: Information about your usage and preferences allows us to tailor your experience, such as suggesting relevant educational content or features.
3. To Ensure Academic Integrity:
   • Monitoring: Screen recordings, webcam footage, microphone audio, and keystroke logging are used to monitor compliance with academic standards during tests and assignments.
   • Plagiarism Detection: We analyze typing patterns, content originality, and other textual analyses to identify potential cases of plagiarism.
   • Behavior Analysis: Eye movements and interaction data help detect suspicious patterns that may indicate cheating or the use of unauthorized aids.
4. To Secure and Protect Our Services:
   • Security Measures: We use collected data to enhance the security of our Services, detect fraud, and prevent hacking or unauthorized use of our systems.
   • Legal Compliance: We process information to comply with legal obligations, such as responding to legal process or enforcement requests.
5. For Communication and Marketing:
   • Updates and Informational Communications: We may use your contact details to send you service updates, educational content, or informative communications related to your interests and academic needs.
   • Marketing and Promotions: With your consent, we may use your information to send you promotional messages and information about new educational products, services, or events that may be of interest.

The use of your information for the above purposes is essential to the services we provide and the commitments we have made to ensuring a fair and effective educational environment. By agreeing to this policy and using our Services, you acknowledge and consent to the processing of your data for these purposes.

Data Sharing and Disclosure

EduLegit is committed to protecting your privacy. We share and disclose your information only in the following scenarios, which are crucial for operating our services and complying with legal obligations:

1. With Educational Institutions:
   • Institutional Accounts: Information related to academic performance and integrity metrics is shared with educational institutions that have registered accounts. This includes administrators and educators who need access to monitor student progress, detect academic dishonesty, and evaluate the effectiveness of educational programs.
2. Service Providers:
   • Third-Party Services: We engage third-party companies and individuals (such as cloud computing providers, database hosting services, and analytics providers) to facilitate our Services. These third parties have limited access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
3. Legal Compliance and Law Enforcement:
   • Compliance with Laws: We may disclose your information where required by law, such as to comply with a subpoena or similar legal process, or to protect the rights, property, or safety of EduLegit, our users, or others.
   • Law Enforcement Requests: If we are requested or required by law enforcement officials to share information about your activities as part of an investigation into unlawful activities.
4. Business Transfers:
   • Mergers and Acquisitions: In the event that EduLegit is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred as part of that transaction.
5. With Your Consent:
   • Explicit Consent: We may share or disclose your information with any third party outside of the above scenarios when we have your explicit consent to do so.

De-Identified and Aggregated Information:

• Research and Analytics: We may share aggregated or anonymized information that does not directly identify you with third parties for research, educational, or analytics purposes. This data helps us and our partners to understand educational trends and patterns.

International Data Transfers:

• Cross-Border Data Transfers: Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

We respect your privacy and provide you with opportunities to manage your information preferences, including opting out of certain types of data sharing. You have the right to know who has access to your information and for what purpose.

Data Security and Storage

EduLegit takes the security of your data seriously and implements a variety of security measures to protect the integrity and confidentiality of your personal information.

Security Measures:

• Data Encryption: We use industry-standard encryption technologies when transferring and receiving data exchanged with our site to help ensure the secure transmission of all personal information.
• Secure Servers: Your information is stored on secure servers and protected by advanced firewalls.
• Access Controls: Access to personal information is strictly limited to personnel who need access to perform their job functions, such as our customer service personnel and technical staff.

Data Retention:

• Retention Period: We retain personal information only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:
  • Mandated by law, contract, or similar obligations applicable to our business operations;
  • For preserving, resolving, defending, or enforcing our legal/contractual rights; or
  • Needed to maintain adequate and accurate business and financial records.

Data Breach Procedures:

• Rapid Response: In the event of a data breach, we are prepared to enact a swift response plan which includes notification to affected users and regulatory authorities as required by law.
• Continuous Monitoring: We continuously monitor for data breaches and employ security measures to detect and respond to vulnerabilities and potential breaches.

Security Training for Staff:

• Regular Training: We provide training to employees handling personal information on our data handling policies and procedures and the importance of protecting personal data.

Testing of Security Measures:

• Regular Audits: Our security practices are reviewed regularly, and we conduct audits to identify potential vulnerabilities in our system.

By implementing these measures, we strive to protect your data against unauthorized access, alteration, disclosure, or destruction. We are committed to ensuring our security measures are up to date and effective in protecting your information.

User Rights and Controls

EduLegit recognizes and respects your privacy rights. We are committed to providing you with the necessary tools and options to control how we use and manage your information. Here are the rights available to you regarding your personal data, along with how you can exercise these rights:

Access to Your Information:

• Right to Access: You have the right to request a copy of the personal information we hold about you. This allows you to know what information we have about you and verify that we are processing it lawfully.

Correction of Your Information:

• Right to Rectify: If you believe that any information we have on you is incorrect or incomplete, you have the right to request that we correct or complete this information.

Deletion of Your Information:

• Right to Erasure (‘Right to be Forgotten’): You can request that we delete or remove personal information when there is no compelling reason for us to continue processing it. This right is not absolute and only applies in certain circumstances.

Restriction of Processing:

• Right to Restrict Processing: You have the right to request that we suspend the processing of your personal information, for example, if you want us to establish its accuracy or the reason for processing it.

Data Portability:

• Right to Data Portability: You have the rights to request the transfer of your personal information to another party in certain conditions.

Object to Processing:

• Right to Object: You have the right to object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.

Automated Decision Making and Profiling:

• Right to not be subject to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Consent Withdrawal:

• Right to Withdraw Consent: If you have given your consent to anything we do with your personal data, you have the right to withdraw that consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful).

Exercising Your Rights:

To exercise any of these rights, please contact us at [email protected] or call us at 1(888)892-5809. You may also reach out via our contact page at https://edulegit.com/contact-us. We will respond to your request in accordance with applicable law and within a reasonable timeframe. We may need to verify your identity before implementing your request for security purposes.

Complaints:

If you believe that your data protection rights have been breached, you have the right to lodge a complaint with the appropriate data protection authority.

International Data Transfers

Given that EduLegit operates globally, it is necessary to transfer, store, and process your information in countries other than your own, including outside the European Economic Area (EEA). These international transfers are made to support our operations and provide you with our services as outlined in this policy. Here’s how we handle these transfers:

Safe Transfer Mechanisms:

• We transfer personal data in compliance with applicable data protection laws. Transfers of data outside the EEA are based on adequacy decisions or standard contractual clauses approved by the European Commission or other legally acceptable mechanisms that ensure an adequate level of data protection.
• We take all reasonable precautions to ensure that your data receives the same protection as if it remained within the EEA, including entering into data transfer agreements with third parties that meet these standards.

Data Protection Measures:

• Our commitments to data security apply regardless of where your data is processed. We implement robust safeguards and technological measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

By using our Services, you acknowledge and agree to the transfer, storage, and processing of your information in these countries. If you have concerns about international data transfers, please contact us using the contact details provided earlier.

Updates to the Privacy Policy

EduLegit may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

Notification of Changes:

• Publication on Website: We will post any changes to the Privacy Policy on our website, along with a notice of the update at the top of the policy with the last updated date.
• Direct Communication: For significant changes, we may also notify you directly via other means, such as by sending an email or providing a notice through our service interface.

Review and Consent:

• After any changes to the Privacy Policy, your continued use of our Services constitutes your agreement to be bound by the revised policy. If you do not agree to the new terms, you should stop using our services and can request that we remove your personal data.

We encourage you to review the Privacy Policy periodically to stay informed about how we are protecting the personal information we collect. If you have any questions or concerns about our Privacy Policy or practices, please contact us at [email protected] or via our contact page.